Most Overlooked Articles of the Week

Undercover CEO: Discovering what the frontline really thinks – Financial Times
7-Eleven worker shows CEO who’s the boss – Newsday
Q&A: Glaxo CEO: Time to diversify, help poor countries – Associated Press

The Week’s Best Interviews and Remarks by CEOs

Nooyi discusses how a long-term focus on the well-being of customers worldwide is bringing healthy profits in lean times – The Times (London)
Video: Whole Foods CEO Mackey wants to transform business – Stanford Graduate School of Business
Hulu CEO Jason Kilar: The complete video interview – USA Today

Best Recent Articles on Leadership and Management

Why was the wisdom of Peter Drucker ignored? – Management-Issues.com
The Way I Work: Kayak.com co-founder Paul English is obsessed with customer service. That’s why he bought the most annoying phone he could find – Inc.
What Makes a Great Leader? – Wall Street Journal